1. Introduction
ProCraft Renovations, LLC ("ProCraft," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and customers who interact with our website, forms, and communications.
2. Information We Collect
- Information you submit through our forms: name, phone number, email address, property address, and project details.
- Communications: information you share with us by phone, text message, or email.
- Website & analytics data: standard technical information such as cookies, IP address, device type, browser information, and pages visited.
3. How We Use Your Information
We use your information to:
- Respond to estimate requests and inquiries;
- Schedule and perform roofing services;
- Communicate with you about your project;
- Send appointment reminders and service updates;
- Improve our website and services.
4. SMS / Text Messaging
Mobile opt-in data and phone numbers are NOT shared with third parties or affiliates for marketing or promotional purposes. When you provide your phone number and opt in to receive text messages from ProCraft Renovations, your consent to receive SMS messages is not shared with any third parties. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for assistance.
5. How We Share Information
We do not sell your personal information. We do not share mobile opt-in or phone data with third parties or affiliates for marketing purposes. We may share limited information with service providers necessary to operate our business (such as scheduling and payment processing) and as required by law.
6. Cookies & Tracking
Our website may use cookies and similar analytics tools to understand how visitors use the site and to improve performance. You can control or disable cookies through your browser settings.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information we collect. No method of transmission over the internet is 100% secure, but we work to safeguard your information.
8. Your Rights & Choices
You may opt out of marketing communications at any time. For text messages, reply STOP to opt out. To request access to, correction of, or deletion of your personal information, contact us using the details below.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.
11. Contact Us
ProCraft Renovations, LLC
4500 Millicent Circle, Melbourne, FL
Phone: (321) 550-2272
Email: Info@procraftrenovations.com